The quick read
- People using an assistant to draft copy face different decisions from people overseeing a consequential automated process.
- Identify who uses each system and which errors they must recognise.
What the guidance says
The European Commission’s current Article 4 Q&A explains an obligation for providers and deployers to support AI literacy. It describes amendments under the Digital Omnibus and says the provision does not require guaranteeing a specific individual level of literacy. Separate training requirements for human oversight of high-risk systems remain relevant.
Why generic training falls short
People using an assistant to draft copy face different decisions from people overseeing a consequential automated process. Useful training should explain the actual system, its limitations and the organisation’s rules for using it. Familiarity with prompts alone is an incomplete measure.
A practical starting point
Identify who uses each system and which errors they must recognise. Provide task-specific examples, escalation routes and refreshers when tools change. Consult the current official guidance for the applicable legal position; this brief offers general context rather than a compliance determination.
Sources & notes
AI-assisted editorial content checked against the linked sources.
digital-strategy.ec.europa.eu — official reference
Sources reviewed for the September 2026 launch edition.