The quick read
- Qualified speakers should inspect conditions, politeness and important distinctions.
- Record the conditions associated with failures and provide a useful fallback.
Use local tasks
Include the names, specialised terms and situations the intended audience encounters. Performance may vary across languages, scripts and domains. Translating an English evaluation is a starting point, but it can miss the questions people naturally ask elsewhere.
Review the meaning
Qualified speakers should inspect conditions, politeness and important distinctions. Back-translation can reveal some problems but cannot replace direct review. In customer service, turning a possibility into a promise changes the answer even if the translation sounds polished.
Document the gaps
Record the conditions associated with failures and provide a useful fallback. Test search, source material and formatting as well as generated prose. Avoid claiming comprehensive support from a few successful examples. A multilingual product should help people complete a meaningful task with comparable clarity and an appropriate level of accuracy. The evaluation should make it clear which languages and workflows were actually tested and where more evidence is needed.
Sources & notes
AI-assisted editorial content checked against the linked sources.
Sources reviewed for the September 2026 launch edition.